Description
The Kiotel Front Desk Kiosk with GuestBan ID Scanning is a complete automated front desk solution designed to modernize hotel operations and reduce staffing challenges.
This system allows hotels to operate a 24/7 front desk experience using a combination of:
- Self-service kiosk technology
- Live virtual receptionist support
- Integrated ID scanning for secure guest verification
Guests can check in quickly by scanning their ID, verifying their reservation, and completing payment—all without waiting in line. Hotel kiosks are designed to streamline check-in, reduce wait times, and improve guest satisfaction while minimizing manual work for staff.
How It Works
- Guest arrives and uses kiosk touchscreen
- Scans ID using GuestBan ID scanning
- System extracts guest data instantly
- Live agent assists if needed (24/7 coverage available)
- Check-in is completed and securely stored in the cloud
Key Benefits
- 24/7 front desk coverage with live virtual agents
- Fully automated guest check-in process
- Faster check-in with no front desk lines
- Secure ID scanning with cloud-based storage
- Reduces labor costs and missed reservations
- Supports multi-property operations
Kiotel systems are designed to streamline operations and improve efficiency, helping hotels reduce overhead while enhancing the guest experience.
Pricing & Setup
- Hardware (kiosk) is included at no upfront cost
- Service is subscription-based (required)
- Flexible plans available (8 hours, 16 hours, or 24/7 coverage)
Best Use Cases
- Limited staff or no overnight staff
- Extended stay hotels
- Budget and mid-scale properties
- High-volume check-in environments
- Multi-property hotel groups
Why This Stands Out
Unlike traditional kiosks, Kiotel combines:
- Automation + human support (live agents)
- GuestBan ID scanning for security and compliance
- Cloud-based access with role-based permissions
This creates a true replacement for the front desk, not just a self-service tool.
