Contact Info
- 630 Valley Mall PKWY #325 East Wenatchee, WA
- (425) 484-0915
- info@guestban.com
- Week Days: 09.00 to 5.00 Sunday: Closed
ID Scanning for Hospitality
Upgrade Your DNR List
Now with AI Guest Risk Score!
Guest Ban ID Scanning
Awarded In
What is Guest Ban
TripAdvisor in Reverse
Networked Do Not Rent List
If a guest smokes in room, causes damages or needs to be evicted, just crosses the street to another hotel, no one will ever know about their "history". Guest Ban an American based platform where registered hotels can be alerted to the potential risk of their guest.
Passport and ID Scanning
Enhance your security and streamline operations with our advanced passport and ID scanning solution. Save image scans and data effortlessly while ensuring the highest level of security with our encrypted database. Quickly search and retrieve documents with ease, all in one secure platform.
PMS Integration
Revolutionize your guest check-in process with our seamless PMS integration. Automatically populate passport and ID document data into your Property Management System (PMS) with 100% accuracy. Say goodbye to incomplete guest information and hello to a smoother, more efficient operation.
Guest Ban Cloud System
Scan and Manage ID Easily
Guest Ban product is not formally endorsed by or affiliated with any logos, brands, or products displayed on this website, unless explicitly stated. All externally listed products, company names, and trademarks are the property of their respective holders. Third-party products, logos, and trademarks used on this website are for educational, informational, or compatibility purposes only and do not imply any official partnership or endorsement.
Free Setup
Hospitality PMS Compatibility
Populate ID scanned information into your PMS
Guest Ban product is not formally endorsed by or affiliated with any logos, brands, or products displayed on this website, unless explicitly stated. All externally listed products, company names, and trademarks are the property of their respective holders. Third-party products, logos, and trademarks used on this website are for educational, informational, or compatibility purposes only and do not imply any official partnership or endorsement.
Effortless Hotel Check-Ins
Capture ID Scans Instantly
Capture guest information effortlessly, ensure 100% accuracy, and say goodbye to chargebacks with our cutting-edge Guest Ban identification scanner solution.
- Works with any PMS
- Scan Real ID
- Driver License Scanner
- Passport Scanner
- Speed up Check In
- Verifies Guests Age
- Eliminates Spelling Errors
- Updates Guest Profile
- Captures Complete Address
Our idFill technology automatically enters guest information into any property management system in seconds, reducing waiting times and increasing guest satisfaction.
ID Scanner App
Tripadvisor in Reverse
An web based ID Scanning software where registered hotels can be alerted to the potential risk of their guest.
- Online Management
- Prevent Repeat Offenders
- Minimize Damage
- Reduce Guest Complaints
- Protect Your Reputation
- Retain Loyal Customers
- Thwart Fake Names
Web Portal Access
Easily manage, view and print guest ID Scans remotely by accessing the web portal.
Identification Card Scanner
Take Control of Your Guest Experience
Hotels can decide if they accept the reservation or not, charge more for the higher risk, charge in advance, keep a deposit or any other measure they seem fit to take.
- Visitor Log
- Local Guest Alert
- Sex Offender Registery
- Active Warrant Database
- Eviction History
- Criminal History
- Arrest History
- AI Guest Risk Score
- Incident Reporting
- Trespass Tracking
- Hotel Guest Tracking
- Management Approval Process
- Prevent Fraudulent Chargebacks
Request a demo today to discover how Guest Ban hotel scanner can revolutionize your hotel's check-in process, delivering efficiency, security, and satisfaction for both staff and guests.
AI Guest Risk Score
Included Features
Everything you need to enhance visitor experience
Secure Web Portal
Access scanned ID directly from the web portal.
Local Alert (New)
Now get alerts when a Local Guest has checked into the property.
Error-Free Registration
Reduce the number of incorrect and incomplete guest profiles
AI Powered Guest Ban Network
Check if your guest appears on the internal or Guest Ban™ network AI watchlist
Multi-Property System
Effortlessly share 'Do Not Rent' lists across all properties and PMS for enhanced security
Enhanced Screening
Advanced screening option checks public records for active warrant, sex offender, evictions, and criminal & arrest history.
ID Scanner Price
Hotel Pasport and ID Scanner
Knowledge Base
Frequently Asked Questions
Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system.
This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.
No, only major offences which is fraud, human trafficking, illicit activates or require police intervention.
Multi-Property and Resorts can share entire black list between locations and systems.
Our ID scanning solutions are designed to accommodate a wide range of identification documents to meet various security and operational needs. Here’s what each type of scanner can handle:
ID Scanners: Capable of scanning all US driver's licenses, US ID cards, and Canadian driver's licenses. These scanners are optimized for quick and reliable reading of standard North American IDs, ensuring efficient guest processing and verification.
Passport Scanners: In addition to the capabilities of our ID scanners, our passport scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ). This includes nearly all modern international passports, allowing for a broader scope of identity verification and guest management.
Our scanners ensure comprehensive coverage, whether you're managing a hotel, event, or facility that requires reliable identity verification to maintain safety and compliance standards.
Yes, notifications can be disabled. If you prefer not alerting front desk staff at check in the popup alert can be turned off.
Guest Ban warrant watchlist is growing by the day. Warrant information returned on this page is solely to be used as information only and not to be used as a confirmation.
Please do not attempt to contact any wanted person as they may be armed and/or dangerous. If you have information about an individual who is eluding supervision by failing to report to their Community Corrections Officer, or an inmate who has escaped from a prison or work release facility, please call 911.
Our pricing model is straightforward and tailored to accommodate both single and multi-property operations:
Per Scanning Station Pricing: We charge based on each scanning PC. This means if you want to use our ID scanning solutions on two of your front desk stations, two subscriptions will be required. Each subscription covers the specific station where the ID scanning is active.
Management and View-Only Accounts: All management and view-only accounts are free and do not require a subscription. This allows your team to manage operations and view data without additional costs.
Multi-Property Pricing: We provide discounted rates for businesses operating multiple properties. This helps larger enterprises manage their costs while deploying our ID scanning solutions across numerous locations.
Special Pricing: For unique requirements or large-scale deployments, please contact us for special pricing. We are dedicated to providing solutions that meet your specific needs.
Additionally, every subscription includes a free personalized front desk training guide and video to ensure your team can maximize the use of our technology efficiently and effectively.
For more detailed information on our pricing and to view current rates, please visit our pricing page at GuestBan Pricing.
We offer 30-day money-back guarantee on all purchases on guestban.com.
No, you do not need to log into front desk computers to access ID scans. Our software is cloud-based and can be securely accessed through any web browser, giving you the flexibility to monitor and manage ID scans from anywhere. Guest Ban Hotel ID scanning softare ensures that you can securely retrieve and view ID information without being tied to a specific machine. Our comprehensive ID scanner solutions include features like real-time scanning, saving information securely, and easy integration with other hotel software systems like AutoClerk, SynXis Property Hub, and Choice Advantage. Simply visit our ID scanner website, and you can log in from any device to access the data you need immediately.
Yes, all software updates are included. We regularly update and add new features!
Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.
Guest Ban
Testimonials
I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests
Guest Ban ID Scanning
Featured In
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Tripadvisor in Reverse
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Guest Ban product is not formally endorsed by or affiliated with any logos, brands, or products displayed on this website, unless explicitly stated. All externally listed products, company names, and trademarks are the property of their respective holders. Third-party products, logos, and trademarks used on this website are for educational, informational, or compatibility purposes only and do not imply any official partnership or endorsement.
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