Guest Ban ensures 100% accurate guest details at check-in, preventing chargeback fraud, stopping repeat offenders, and protecting your hotel from costly damages.
Hotel ID Scanning Made Easy!
Capture guest information effortlessly, ensure 100% accuracy, and say goodbye to chargebacks with our cutting-edge Guest Ban identification scanner solution.
Our success in creating business solutions is due in large part
to our talented and highly committed team.
I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.
All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.
We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.
Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.
We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.
Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests
A web based ID Scanning software where registered hotels can be alerted to the potential risk of their guest.
No more photocopying—scan and securely save guest ID images instantly.
Supercharge your ban list with automated checks and alerts
Get access to the Guest Ban Hotel Network & Nation-Wide Criminal Database
A hotel owner told us about a guest who trashed a room, skipped out on charges, and then checked back into the hotel with another front desk agent like nothing happened. The worst part? There was no easy way to track or stop them.
I knew hotels needed a better way to manage guest records, prevent repeat offenders, and stay protected. That’s why we built Guest Ban. And once hotels started using it, the results were undeniable—fewer chargebacks, smoother check-ins, and better security.
Instantly search, view, and manage guest records from anywhere—no more digging through paperwork.
Get real-time alerts via email and desktop notifications for guest bans, local guest alerts, underage guests, and flagged guests on the Guest Ban Hotel Network.
Seamlessly share "Do Not Rent" lists across all your locations, so problem guests don’t slip through the cracks.
Chargebacks suck, but with saved ID images and guest records, you have undeniable proof to fight fraud and save thousands in lost revenue.
Populate ID scanned information into your PMS
Our commitment to innovation and security is driven by
a highly skilled and dedicated team.
Schedule a Callback or Online Demo
Our success in creating business solutions is due in large part spacially
to talented and highly committed team.
Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system.
This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.
Our ID scanning solutions are designed to accommodate a wide range of identification documents to meet various security and operational needs. Here’s what each type of scanner can handle:
ID Scanners: Capable of scanning all US driver’s licenses, US ID cards, and Canadian driver’s licenses. These scanners are optimized for quick and reliable reading of standard North American IDs, ensuring efficient guest processing and verification.
Passport Scanners: In addition to the capabilities of our ID scanners, our passport scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ). This includes nearly all modern international passports, allowing for a broader scope of identity verification and guest management.
Our scanners ensure comprehensive coverage, whether you’re managing a hotel, event, or facility that requires reliable identity verification to maintain safety and compliance standards.
Our nationwide criminal history screening provides comprehensive background checks, covering criminal records, sex offender records, arrests, wants and warrants, felonies, misdemeanors, traffic violations, and incarcerations. This service helps protect your hotel, reduce crime, assist law enforcement, and ensure compliance with police and city regulations.
Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.