Guest Ban

ID Scanning for Hospitality

Protect Your Hotel From Chargebacks!Damages! Repeat Offenders!

Guest Ban ensures 100% accurate guest details at check-in, preventing chargeback fraud, stopping repeat offenders, and protecting your hotel from costly damages.

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What is Guest Ban

Stop Problem Guests Before They Cost You Thousands.

Hotel ID Scanning Made Easy!

Network Do Not Rent List

Network Do Not Rent List

Network your hotels together and with hotels on the Guest Ban Network.

Web Portal Access

Web Portal Access

Manage Guest ID's while ensuring the highest level of security with our encrypted database.

PMS Compatibility

PMS Compatibility

Populate ID data into your Property Management System (PMS) with 100% accuracy.

Criminal History Screening

Criminal History Screening

Instantly screen guests for criminal history to protect your hotel from high-risk individuals.

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Capture ID Scans Instantly

Capture guest information effortlessly, ensure 100% accuracy, and say goodbye to chargebacks with our cutting-edge Guest Ban identification scanner solution.

  • Save ID Scan Images
  • Eliminates Spelling Errors​
  • Updates Guest Profile​
  • Prevent Fraudulent Charbacks

Trusted by Leading
Hotels.

Our success in creating business solutions is due in large part
to our talented and highly committed team.

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Tripadvisor in Reverse

A web based ID Scanning software where registered hotels can be alerted to the potential risk of their guest.

1

Scan & Save ID Images

No more photocopying—scan and securely save guest ID images instantly.

2

Automated Alerts & Notifications

Supercharge your ban list with automated checks and alerts

3

Enhanced Screening

Get access to the Guest Ban Hotel Network & Nation-Wide Criminal Database

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Why Use Guest Ban ID Scanning

A hotel owner told us about a guest who trashed a room, skipped out on charges, and then checked back into the hotel with another front desk agent like nothing happened. The worst part? There was no easy way to track or stop them.
I knew hotels needed a better way to manage guest records, prevent repeat offenders, and stay protected. That’s why we built Guest Ban. And once hotels started using it, the results were undeniable—fewer chargebacks, smoother check-ins, and better security.

Web Portal Access

Web Portal Access

Instantly search, view, and manage guest records from anywhere—no more digging through paperwork.

Upgrade Your DNR List

Upgrade Your DNR List

Get real-time alerts via email and desktop notifications for guest bans, local guest alerts, underage guests, and flagged guests on the Guest Ban Hotel Network.

Multi-Property Support

Multi-Property Support

Seamlessly share "Do Not Rent" lists across all your locations, so problem guests don’t slip through the cracks.

Win Chargeback Disputes

Win Chargeback Disputes

Chargebacks suck, but with saved ID images and guest records, you have undeniable proof to fight fraud and save thousands in lost revenue.

Hospitality PMS Compatibility

Populate ID scanned information into your PMS

Choice Advantage ID Scanning

Jonas Chorum ID Scanning

Synxis PMS ID Scanning

Hilton ONQ ID Scanning

Opera PMS ID Scanning

Infor PMS ID Scanning

Auto Clerk ID Scanning

Visual Matrix ID Scanning

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Boost Guest Satisfaction & Security.

Ready to protect your
Hotel with confidence?

Our commitment to innovation and security is driven by
a highly skilled and dedicated team.

Contact Us

Schedule a Callback or Online Demo

Help and FAQ's

Our success in creating business solutions is due in large part spacially
to talented and highly committed team.

Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system.

This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.

Our ID scanning solutions are designed to accommodate a wide range of identification documents to meet various security and operational needs. Here’s what each type of scanner can handle:

ID Scanners: Capable of scanning all US driver’s licenses, US ID cards, and Canadian driver’s licenses. These scanners are optimized for quick and reliable reading of standard North American IDs, ensuring efficient guest processing and verification.

Passport Scanners: In addition to the capabilities of our ID scanners, our passport scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ). This includes nearly all modern international passports, allowing for a broader scope of identity verification and guest management.

Our scanners ensure comprehensive coverage, whether you’re managing a hotel, event, or facility that requires reliable identity verification to maintain safety and compliance standards.

Our nationwide criminal history screening provides comprehensive background checks, covering criminal records, sex offender records, arrests, wants and warrants, felonies, misdemeanors, traffic violations, and incarcerations. This service helps protect your hotel, reduce crime, assist law enforcement, and ensure compliance with police and city regulations.

Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist. 

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