ID Scanning for Hospitality

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Guest Ban ID Scanning

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What is Guest Ban

TripAdvisor in Reverse

Networked Do Not Rent List

If a guest smokes in room, causes damages or needs to be evicted, just crosses the street to another hotel, no one will ever know about their "history". Guest Ban an American based platform where registered hotels can be alerted to the potential risk of their guest.

Passport and ID Scanning

Enhance your security and streamline operations with our advanced passport and ID scanning solution. Save image scans and data effortlessly while ensuring the highest level of security with our encrypted database. Quickly search and retrieve documents with ease, all in one secure platform.

PMS Integration

Revolutionize your guest check-in process with our seamless PMS integration. Automatically populate passport and ID document data into your Property Management System (PMS) with 100% accuracy. Say goodbye to incomplete guest information and hello to a smoother, more efficient operation.

Guest Ban Cloud System

Scan and Manage ID Easily

Trusted by Leading Hotels

Hotels Using Guest Ban ID Scanning

Free Integration

Hospitality PMS Integration

Send ID scanned information directly into your PMS

Choice Advantage

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into Choice Advantage by SkyTouch Technology.

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Synxis PMS

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into Synxis PMS by Sabre Hospitality.

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Hilton ONQ

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into Hilton ONQ System.

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Opera PMS

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into Opera PMS by Oracle.

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Jonas Chorum

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into Jonas Chorum.

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Auto Clerk

Streamline your guest experience by effortlessly syncing ID data from Guest Ban directly into AutoClerk.

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Effortless Hotel Check-Ins

Capture ID Scans Instantly

Capture guest information effortlessly, ensure 100% accuracy, and say goodbye to chargebacks with our cutting-edge Guest Ban identification scanner solution.

ID Scanner Price How it Works

Our idFill technology automatically enters guest information into any property management system in seconds, reducing waiting times and increasing guest satisfaction.

ID Scanner App

Tripadvisor in Reverse

An web based ID Scanning software where registered hotels can be alerted to the potential risk of their guest.

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Web Portal Access

Easily manage, view and print guest ID Scans remotely by accessing the web portal.

Identification Card Scanner

Take Control of Your Guest Experience

Hotels can decide if they accept the reservation or not, charge more for the higher risk, charge in advance, keep a deposit or any other measure they seem fit to take.

ID Scanning Demo Enhanced Screening

Request a demo today to discover how Guest Ban hotel scanner can revolutionize your hotel's check-in process, delivering efficiency, security, and satisfaction for both staff and guests.

AI Guest Risk Score

Included Features

Everything you need to enhance visitor experience

Secure Web Portal

Access scanned ID directly from the web portal.

Local Alert (New)

Now get alerts when a Local Guest has checked into the property.

Error-Free Registration

Reduce the number of incorrect and incomplete guest profiles

AI Powered Guest Ban Network

Check if your guest appears on the internal or Guest Ban™ network AI watchlist

Multi-Property System

Effortlessly share 'Do Not Rent' lists across all properties and PMS for enhanced security

Enhanced Screening

Advanced screening option checks public records for active warrant, sex offender, evictions, and criminal & arrest history.

ID Scanner Price

Hotel Pasport and ID Scanner

Guest Ban X-Mini Passort and ID Scanner 1st Year of Service Included

$1100

1st Year of Service & Professional Subscription
Support Services
PMS Integration
Powered over USB
Free Setup by Guest Ban
Free Shipping

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Guest Ban X-Cube ID Scanner 1st Year of Service Included

$1049

1st Year of Service & Professional Subscription
Support Services
PMS Integration
Powered over USB
Free Setup by Guest Ban
Free Shipping

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Knowledge Base

Frequently Asked Questions

1. What PMS does ID transfer work on?

Our Guest Ban IDfill software is designed with versatility in mind, ensuring seamless integration across a wide range of Property Management Systems (PMS), Point of Sale systems (POS), and web applications. This software is installable on any Windows PC and can be configured to work with virtually any system. Some of the PMS systems that our software is currently working with include:

Choice Advantage: Used by hotels like Quality Inn, Comfort Suites, Woodspring Suites, Suburban, and Radissons.

Synxis Property Hub: Popular with Wyndham Hotels, supporting locations such as Travelodge, Super 8, La Quinta, Baymont Inn and Suites, Days Inn, and Ramada.

Opera Cloud and Desktop: Supports a wide range of hotel operations.

Hilton ONQ: A specialized system for managing Hilton's unique needs.

Visual Matrix Property Management System: Utilized by Best Western hotels.

Jonas Chorum and Infor PMS: Other major systems compatible with our software.

This compatibility allows you to manage ID scans efficiently, ensuring that guest identification processes are both secure and easy to handle, regardless of the underlying PMS.

2. Is my entire restricted list shared?

No, only major offences which is fraud, human trafficking, illicit activates or require police intervention.

Multi-Property and Resorts can share entire black list between locations and systems.

3. What types of IDs can be scanned using our scanners?

Our ID scanning solutions are designed to accommodate a wide range of identification documents to meet various security and operational needs. Here’s what each type of scanner can handle:

ID Scanners: Capable of scanning all US driver's licenses, US ID cards, and Canadian driver's licenses. These scanners are optimized for quick and reliable reading of standard North American IDs, ensuring efficient guest processing and verification.

Passport Scanners: In addition to the capabilities of our ID scanners, our passport scanners can read and verify global passports equipped with a Machine Readable Zone (MRZ). This includes nearly all modern international passports, allowing for a broader scope of identity verification and guest management.

Our scanners ensure comprehensive coverage, whether you're managing a hotel, event, or facility that requires reliable identity verification to maintain safety and compliance standards.

4. Can popup notification be turned off?

Yes, notifications can be disabled. If you prefer not alerting front desk staff at check in the popup alert can be turned off.

5. What warrant location do you search?

Guest Ban warrant watchlist is growing by the day. Warrant information returned on this page is solely to be used as information only and not to be used as a confirmation.

Please do not attempt to contact any wanted person as they may be armed and/or dangerous. If you have information about an individual who is eluding supervision by failing to report to their Community Corrections Officer, or an inmate who has escaped from a prison or work release facility, please call 911.

6. How does the pricing work for your ID scanning solutions?

Our pricing model is straightforward and tailored to accommodate both single and multi-property operations:

Per Scanning Station Pricing: We charge based on each scanning PC. This means if you want to use our ID scanning solutions on two of your front desk stations, two subscriptions will be required. Each subscription covers the specific station where the ID scanning is active.

Management and View-Only Accounts: All management and view-only accounts are free and do not require a subscription. This allows your team to manage operations and view data without additional costs.

Multi-Property Pricing: We provide discounted rates for businesses operating multiple properties. This helps larger enterprises manage their costs while deploying our ID scanning solutions across numerous locations.

Special Pricing: For unique requirements or large-scale deployments, please contact us for special pricing. We are dedicated to providing solutions that meet your specific needs.

Additionally, every subscription includes a free personalized front desk training guide and video to ensure your team can maximize the use of our technology efficiently and effectively.

For more detailed information on our pricing and to view current rates, please visit our pricing page at GuestBan Pricing.

7. How can I return an item purchased online?

We offer 30-day money-back guarantee on all purchases on guestban.com.

8. Do I have to log into front desk computers to access ID Scans?

No, you do not need to log into front desk computers to access ID scans. Our software is cloud-based and can be securely accessed through any web browser, giving you the flexibility to monitor and manage ID scans from anywhere. Guest Ban Hotel ID scanning softare ensures that you can securely retrieve and view ID information without being tied to a specific machine. Our comprehensive ID scanner solutions include features like real-time scanning, saving information securely, and easy integration with other hotel software systems like AutoClerk, SynXis Property Hub, and Choice Advantage. Simply visit our ID scanner website, and you can log in from any device to access the data you need immediately.

9. Are updates included?

Yes, all software updates are included. We regularly update and add new features!

10. Can I upload my current restricted guest list

Yes, you are able to upload your current restricted list into Guest Ban. This allows you to instantly know if a visitor is on your watchlist.

Guest Ban

Testimonials

Lisa

I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.

Ronak

All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.

Jessica

We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.

Dhruv

Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.

Timothy

We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.

David

Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests