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- Call For Support:+1 (425) 484-0915
- Email Now:support@guestban.com
Protect Your Hotel Today
Guest Ban ID Scanning Pricing
30-Day Money Back Guarantee For New Purchases
Contact Us Multi-Property Discount or Multi-Year Discount
Free Remote Installation Included
* Sex Offender Alert uses partial offender data for instant flagging. Full national search is included under Criminal Offense Search Credits, which cover felonies, misdemeanors, arrests, warrants, traffic violations, incarcerations, and sex offender status.
Stop Problem Guests Before They Cost You Thousands.
Capture guest information effortlessly, ensure 100% accuracy, and say goodbye to chargebacks with our cutting-edge Guest Ban identification scanner solution.
- Save ID Scan Images
- Updates Guest Profile
- Eliminates Spelling Errors
- Network Do Not Rent List
- Prevent Fraudulent Charbacks
- Stop Unwanted/Repeat Offenders
- Real-Time Email Alerts and Notifications
Why Use Guest Ban ID Scanning
A few months ago, a hotel owner told me about a guest who trashed a room, skipped out on charges, and then checked back into the hotel with another front desk agent like nothing happened. The worst part? There was no easy way to track or stop them.
I knew hotels needed a better way to manage guest records, prevent repeat offenders, and stay protected. That’s why we built Guest Ban. Once hotels started using it, the results were undeniable—fewer chargebacks, smoother check-ins, and less damages!
Web Portal Access
Instantly search, view, and manage guest records from anywhere—no more digging through paperwork.
Multi-Property Support
Seamlessly share "Do Not Rent" lists across all your locations, so problem guests don’t slip through the cracks.
Win Chargeback Disputes
Chargebacks suck, but with saved ID images and guest records, you have undeniable proof to fight fraud and save thousands in lost revenue.
Hospitality PMS Compatibility
Populate ID scanned information into your PMS
Trusted by Leading
Hotels.
Our success in creating business solutions is due in large part
to our talented and highly committed team.
Help and FAQ's
Our success in creating business solutions is due in large part spacially
to talented and highly committed team.
Guest Ban is designed to work with minimal hardware requirements, making setup quick and easy. You’ll need:
✔ Guest Ban Scanner – Choose from our X-Cube ID Card Scanner or X-Mini Passport Scanner models.
✔ Windows PC – Compatible with Windows 7, 8, 10, and 11.
✔ USB Port – For seamless plug-and-play connection.
Guest Ban pricing is simple and flexible. We charge per scanning PC, meaning each front desk station that scans IDs requires its own subscription. For example, if you have two scanning stations, you’ll need two subscriptions.
✅ Management & View-Only Accounts Are Free – No subscription is required for staff who only need to access scanned data without scanning IDs.
This ensures you only pay for what you need while keeping guest data accessible across your team at no extra cost. 🚀
Our enhanced screening service provides comprehensive nationwide results, including:
- Arrest Records: Details about prior arrests, including dates and charges.
- Sentencing Information: Outcomes of criminal cases, including convictions, fines, and incarceration details.
- Arrest Warrants: Active warrants issued for individuals, allowing you to identify unresolved legal issues.
- Sex Offender Status: Flags and records from the Sex Offender Registry to ensure safety and compliance.
Contact Us for more information.
Yes, all software updates are included. We regularly update and add new features!
We offer 30-day money-back guarantee on all purchases on guestban.com.
Yes! We offer special discounted pricing for hotels and businesses with multiple properties. Contact us today to discuss your needs and get a customized pricing plan that works for you.
Yes! Guest Ban is fully compatible with multiple PMS platforms. If your dual-branded hotel operates on different Property Management Systems, our solution can seamlessly integrate with both—allowing you to scan IDs, auto-populate guest profiles, and manage data across multiple systems without any hassle.
Need a custom setup? Contact us, and we’ll ensure a smooth integration for your properties!