ID Scanner For Hotels

Guest Ban ID Scanning Pricing

Choose the plan that helps your hotel scan IDs, prevent problem guests, manage DNR alerts, fight chargebacks, and protect your front desk.

30-day money-back guarantee. Free scanner with select plans.

Everything Your Front Desk
Needs to Verify Guests Faster

Join Thousands of Properties Taking Control of Guest-Related Issues

Fast ID Scanning

Scan guest IDs in about 4 seconds.

Digital DNR Lists

Manage property-level and network-wide Do-Not-Rent records.

PMS Data Transfer

Capture guest data and transfer it to your PMS.

Manage Hotels From Anywhere

Access and manage every property from anywhere.

Chargeback Documentation

Generate ready-to-send proof when disputes happen.

Guest Screening Services

Support sex offender and criminal background screening services.

ID Scanning Plans

Start with the features your property needs today and upgrade as your hotel grows.

Guest Ban Pricing Example

Starter

Starter

Essential ID scanning and front desk protection.

$360/yr

For hotels that need simple ID scanning.

Best Deal: 3-Year Upfront PlanIncludes eligible X-Cube or X-50 scanner free.

Yearly billing available. Scanner purchased separately.

ID Scanning
PMS Auto-Fill
Secure Web Access
Digital DNR List
Automatic DNR Alerts
Age Alerts
Chargeback Proof
Support and Training

Get Starter Plan

Most Popular

Professional

More alerts, network protection, and stronger guest tracking.

$550/yr

Best value for most hotels.

Best Deal: 3-Year Upfront PlanIncludes eligible X-Cube or X-50 scanner free.

Yearly billing available. Scanner purchased separately.

Everything In Starter
Network DNR Alerts
Local Guest Alerts
Sex Offender Alerts
UV Fake ID Detection
Repeat Guest Analytics
Multi-Hotel Access
3-Year ID Photo Retention

Get Professional Plan

Premium

Premium

Advanced screening, custom reporting, and priority support.

$880/yr

For hotels that need deeper risk control.

Best Deal: 3-Year Upfront PlanIncludes eligible X-Cube or X-50 scanner free.

Yearly billing available. Scanner purchased separately.

Everything In Professional
Custom Criminal Search Filters
Instant Background Screening
Custom Reports
Evidence Photo Tracking
Daily and Monthly Reporting
Unlimited ID Photo Retention
Priority Support

Get Premium Plan

*One plan required per active scanning station. Free scanner offer requires 3 years paid upfront and includes eligible X-Cube or X-50 scanner models only. Yearly billing requires scanner purchase. Multi-property and multi-PC deals are available. Contact us for custom pricing.

Included With Guest Ban

Core tools that help hotels scan IDs faster, reduce mistakes, catch alerts, and protect the property.

✓

Fast ID Scanning

Capture guest details in seconds.

✓

PMS Auto-Fill

Reduce typing and missing details.

✓

DNR Alerts

Catch banned guests before check-in.

✓

Chargeback Proof

Keep stronger records for disputes.

✓

Secure Web Portal

Store records securely online.

✓

Front Desk Alerts

Show popup and email notifications.

✓

Guest Tracking

Track repeat guests and incidents.

✓

Support

Get setup help and training.

Purchase for your hotel

Choose the Right Scanner for Your Front Desk

Guest Ban works with supported ID scanners for driver licenses, passports, and advanced document capture.

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Supported PMS Integrations

Works With The PMS You Already Use

Guest Ban helps capture guest details from scanned IDs and transfer them into supported PMS workflows to reduce typing and missing information.

ChoiceADVANTAGE

SynXis Hub

StayNTouch

AutoClerk

Opera Desktop

Opera Cloud

Gearco

Red Roof HotelKey

IHG HotelKey

Hilton PEP

ResNexus

Infor PMS

Visual Matrix

Jonas Chorum

Cloudbeds

SkyTouch

RoomKey PMS

ResNexus

Kiotel Front Desk Kiosk

Excel, PDF, Word

and more...

Don’t see your PMS listed? Contact us to ask about compatibility.

Trusted by Leading
Hotels.

Our success in creating business solutions is due in large part
to our talented and highly committed team.

I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.

Lisa

Hotel GM

All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.

Ronak

Owner

We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.

Jessica

Hotel GM

Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.

Dhruv

Owner

We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.

Timothy

Hotel GM

Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests

David

Hotel GM

Help and FAQ's

Our success in creating business solutions is due in large part spacially
to talented and highly committed team.

What hardware do I need?

Guest Ban is designed to work with minimal hardware requirements, making setup quick and easy. You’ll need:

✔ Guest Ban Scanner – Choose from our X-Cube ID Card Scanner or X-Mini Passport Scanner models. Thales ID Scanner Compatible
✔ Windows PC – Compatible with Windows 7, 8, 10, and 11.
✔ USB Port – For seamless plug-and-play connection.

How does the pricing work?

Guest Ban pricing is simple and flexible. We charge per scanning PC, meaning each front desk station that scans IDs requires its own subscription. For example, if you have two scanning stations, you’ll need two subscriptions.

✅ Management & View-Only Accounts Are Free – No subscription is required for staff who only need to access scanned data without scanning IDs.

This ensures you only pay for what you need while keeping guest data accessible across your team at no extra cost. 🚀

What is included in the Criminal History Search?

Our enhanced screening service provides comprehensive nationwide results, including:

Arrest Records: Details about prior arrests, including dates and charges.
Sentencing Information: Outcomes of criminal cases, including convictions, fines, and incarceration details.
Arrest Warrants: Active warrants issued for individuals, allowing you to identify unresolved legal issues.
Sex Offender Status: Flags and records from the Sex Offender Registry to ensure safety and compliance.

Contact Us for more information.

Are updates Included?

Yes, all software updates are included. We regularly update and add new features!

How can I return an item purchased online?

We offer 30-day money-back guarantee on all purchases on guestban.com.

I have multiple properties do you offer a discount?

Yes! We offer special discounted pricing for hotels and businesses with multiple properties. Contact us today to discuss your needs and get a customized pricing plan that works for you.

Get in Touch for Pricing

I Have a Dual-Branded Hotel. Can You Work with Multiple PMS?

Yes! Guest Ban is fully compatible with multiple PMS platforms. If your dual-branded hotel operates on different Property Management Systems, our solution can seamlessly integrate with both—allowing you to scan IDs, auto-populate guest profiles, and manage data across multiple systems without any hassle.

Need a custom setup? Contact us, and we’ll ensure a smooth integration for your properties!

ID Scanning & DNR solutions for Hotels

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Solutions

Information

Support

Contact Info

Guest Ban

Address:
27177 185th Ave SE Ste 111 #123 Covington WA 98042 United States

Phone:
(425) 484-0915

Email:
support@guestban.com

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Guest Ban product is not formally endorsed by or affiliated with any logos, brands, or products displayed on this website, unless explicitly stated. All externally listed products, company names, and trademarks are the property of their respective holders. Third-party products, logos, and trademarks used on this website are for educational, informational, or compatibility purposes only and do not imply any official partnership or endorsement.