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Guest Ban Pricing | Find Your Hotel’s Plan

Plans & pricing

Scan guest IDs, streamline check-in, and keep your team informed with guest alerts. Choose your plan or let us walk you through the right setup.

Book a demo →Explore plans

See Guest Ban in action and discuss your property’s needs.

✓ 650M+ Criminal Records
✓ 30-day money-back guarantee
✓ Remote install + training included
✓ Free scanner with select 3-year plans

Software prices are per active scanning station. Annual and 3-year plans are paid upfront.

Starter

Starter

For hotels that need ID scanning and a do-not-rent list for their property.

$30/mo

$360 billed annually per station · save $60/year

Starter is available monthly or yearly. Scanner purchased separately.

The Starter plan is not eligible for the 3-Year Upfront Plan or free scanner offer.

30-day money-back guarantee

Have questions? Book a demo
  • PMS Auto-Fill
  • Secure Web Access
  • Digital DNR List
  • Automatic DNR Alerts
  • Age Alerts
  • Chargeback Proof
  • 6-Month ID Photo Retention
  • Support and Training
  • Free Shipping on Scanners
  • Remote Installation Included
Enterprise

Enterprise

Custom solutions for hotel groups, management companies, and large-scale deployments.

Call for Quote

Pricing is customized based on properties, scanning stations, integrations, and support needs.

Custom Enterprise PackageVolume pricing, rollout planning, and tailored implementation options are available.
Book a sales demo

(425) 484-0915

Have questions? Book a demo
  • Everything In Professional
  • Enterprise Dashboard
  • API Access
  • Custom Criminal Search Options
  • Advanced Screening Workflows
  • Custom Reports
  • Evidence Photo Tracking
  • Daily and Monthly Reporting
  • Unlimited ID Photo Retention
  • Priority Support

*One plan required per active scanning station. The free scanner offer is available with the Professional 3-Year Upfront Plan only and requires 3 years paid upfront. Eligible models are the Plustek X Cube 1000, Plustek X Mini 2000, and Plustek X 50. The Plustek X 150, Thales QS2000, and Thales CR5400 are not included. The Starter plan is not eligible for the 3-year discount or free scanner offer. Yearly billing requires scanner purchase. Multi-property and multi-PC deals are available — book a demo or call (425) 484-0915.

Build Your Guest Ban Setup

Find the right scanner and plan

Answer a few quick questions. We will recommend the right scanner and compare monthly, yearly, and three-year costs so you can check out with confidence.

Tell us what you need

Your recommendation and pricing update instantly.

1. Choose your software plan Professional adds network alerts, UV detection support, enhanced guest tracking, and longer photo retention.
2. How many check in stations need scanning? Choose the number of computers that may scan guests at the same time. We recommend one scanner per active station.
3. Do you need scanner hardware? Choose plan only if you already have a compatible Plustek or Thales scanner installed.
4. What will you scan? Choose passport support only if your front desk needs to scan passport photo pages.
5. Do you want UV fake ID detection? UV capable scanners capture ultraviolet security features for supported Guest Ban verification workflows.
Recommended Scanner

Choose your scanner Click a scanner card below to select it. Your pricing and three year eligibility will update automatically.

Desk Size
Scans
UV

Compare your payment options

Each option includes software for every selected scanning station. The 3-year path is usually the best value when you need a new eligible scanner.

Most Flexible

Monthly

Pay monthly with no multi year commitment. Hardware is added only if you need a scanner.

software per month
Due today
Hardware value
3 year comparison total
Maximum flexibility
Choose Monthly
Save Every Year

Yearly

Pay for one year of software. Hardware is added only if you need a scanner.

monthly equivalent, billed annually
Due today
Hardware value
3 year comparison total
Choose Yearly
Best Overall Value

3 Year Upfront

Regular value
Hardware cost
Amount due today
Choose 3 Year Plan
Need a multi-property quote or help picking a scanner? Book a demo (425) 484-0915

A few things worth knowing

How does annual billing work?

The large price is the monthly equivalent. Starter is $360 per station paid annually ($30/month). Professional is $550 per station paid annually (about $45.83/month). Scanner hardware is purchased separately.

When is a scanner included?

The Professional 3-year plan includes an eligible scanner per station for $1,650 paid upfront. Choose the Plustek X Cube 1000, X Mini 2000, or X 50. Other models and Starter are excluded.

Can I use my existing scanner?

If you have a compatible Plustek or Thales scanner, select the software-only option in the calculator. Professional software-only pricing is $1,500 per station paid upfront for 3 years. Book a demo to confirm compatibility.

Do I need a plan for every computer?

You need one plan for each active scanning station. Use the calculator to see the total for your station count, or contact us about a multi-property setup.

Is setup help included?

Your order includes remote installation, support, and training, plus free scanner shipping and a 30-day money-back guarantee.

Let’s find your fit

See how it works at your front desk.

Discuss your workflow, scanner needs, and plan options with our team.

Book your Guest Ban demo →
Need Help? Contact Us

Everything Your Front Desk
Needs to Verify Guests Faster

Join Thousands of Properties Taking Control of Guest-Related Issues

Fast ID Scanning

Scan guest IDs in about 4 seconds.

Digital DNR Lists

Digital DNR Lists

Manage property-level and network-wide Do-Not-Rent records.

PMS Data Transfer

PMS Data Transfer

Capture guest data and transfer it to your PMS.

Manage Hotels From Anywhere

Manage Hotels From Anywhere

Access and manage every property from anywhere.

Chargeback Documentation

Chargeback Documentation

Generate ready-to-send proof when disputes happen.

Guest Screening Services

Guest Screening Services

Support sex offender and criminal background screening services.

Supported PMS Integrations

Works With The PMS You Already Use

Guest Ban helps capture guest details from scanned IDs and transfer them into supported PMS workflows to reduce typing and missing information.

ChoiceADVANTAGE

SynXis Hub

StayNTouch

AutoClerk

Opera Desktop

Opera Cloud

Gearco

Red Roof HotelKey

IHG HotelKey

Hilton PEP

ResNexus

Infor PMS

Visual Matrix

Jonas Chorum

Cloudbeds

SkyTouch

RoomKey PMS

Mews

Kiotel Front Desk Kiosk

Excel, PDF, Word

and more...

Don’t see your PMS listed? Contact us to ask about compatibility.

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Trusted by Leading
Hotels.

Our success in creating business solutions is due in large part
to our talented and highly committed team.

I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.

Lisa

Hotel GM

All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.

Ronak

Owner

We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.

Jessica

Hotel GM

Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.

Dhruv

Owner

We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.

Timothy

Hotel GM

Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests

David

Hotel GM

Help and FAQ's

Our success in creating business solutions is due in large part spacially
to talented and highly committed team.

Guest Ban is designed to work with minimal hardware requirements, making setup quick and easy. You’ll need:

✔ Guest Ban Scanner – Choose from our X-Cube ID Card Scanner or X-Mini Passport Scanner models. Thales ID Scanner Compatible
✔ Windows PC – Compatible with Windows 7, 8, 10, and 11.
✔ USB Port – For seamless plug-and-play connection.

Guest Ban pricing is simple and flexible. We charge per scanning PC, meaning each front desk station that scans IDs requires its own subscription. For example, if you have two scanning stations, you’ll need two subscriptions.

✅ Management & View-Only Accounts Are Free – No subscription is required for staff who only need to access scanned data without scanning IDs.

This ensures you only pay for what you need while keeping guest data accessible across your team at no extra cost. 🚀

Our enhanced screening service provides comprehensive nationwide results, including:

  • Arrest Records: Details about prior arrests, including dates and charges.
  • Sentencing Information: Outcomes of criminal cases, including convictions, fines, and incarceration details.
  • Arrest Warrants: Active warrants issued for individuals, allowing you to identify unresolved legal issues.
  • Sex Offender Status: Flags and records from the Sex Offender Registry to ensure safety and compliance.

Contact Us for more information.

Yes, all software updates are included. We regularly update and add new features!

We offer 30-day money-back guarantee on all purchases on guestban.com.

 

Yes! We offer special discounted pricing for hotels and businesses with multiple properties. Contact us today to discuss your needs and get a customized pricing plan that works for you.

Get in Touch for Pricing

Yes! Guest Ban is fully compatible with multiple PMS platforms. If your dual-branded hotel operates on different Property Management Systems, our solution can seamlessly integrate with both—allowing you to scan IDs, auto-populate guest profiles, and manage data across multiple systems without any hassle.

Need a custom setup? Contact us, and we’ll ensure a smooth integration for your properties!

ID Scanning & DNR solutions for Hotels

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Solutions

Information

Support

Contact Info

Guest Ban

Address:
630 Valley Mall PKWY PMB 608, East Wenatchee, WA 98802

Phone:
(425) 484-0915

Email:
support@guestban.com

© Copyright 2026 Guest Ban by Innstrata. All Rights Reserved.
Guest Ban product is not formally endorsed by or affiliated with any logos, brands, or products displayed on this website, unless explicitly stated. All externally listed products, company names, and trademarks are the property of their respective holders. Third-party products, logos, and trademarks used on this website are for educational, informational, or compatibility purposes only and do not imply any official partnership or endorsement.

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650M+ Criminal Records. 99% U.S. Coverage. Instant Guest Screening.

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