Fill IHG HotelKey Accurately
Capture supported guest information from the ID and transfer it with one click, reducing rushed typing and missing details.
ID Scanning for IHG HotelKey
Built for IHG HotelKey properties. Remote installation, training, and support are included.
Live scan
Scanner connected
Automatic ID detection starts the scanning processUV scanning for fake ID screening
Scan progress
Preparing the secure scanNeed help with IHG HotelKey setup? Call our team to discuss scanners, installation, and the right plan for your property.
Call (425) 484 0915Verify the ID, surface important alerts, and save useful records before the room key is issued.
Industry Recognition
Recognized by hospitality and technology leaders
IHG HotelKey Plus Guest Ban
IHG HotelKey manages the reservation. Guest Ban helps your team verify who is standing at the desk, identify potential concerns, and preserve the record before the stay begins.
Capture supported guest information from the ID and transfer it with one click, reducing rushed typing and missing details.
Compare the scanned identity with property and network Do Not Rent records while staff can still decide whether to continue.
Give staff clear age, local guest, repeat guest, Do Not Rent, and available screening alerts before check in is completed.
Store the scanned ID, captured details, timestamps, and incident information for faster chargeback and management review.
Simple for Every Shift
No complicated front desk workflow. Remote setup and staff training are included.
Guest Ban captures supported driver licenses, government IDs, and passports in about 4 seconds.
Staff see the captured details, ID image, UV image when available, and any applicable alerts before continuing.
Transfer supported guest information with one click while Guest Ban securely saves the record in the background.
See It In Action
See how a front desk agent scans an ID, reviews the guest record and alerts, and transfers the details into IHG HotelKey.
Stop Relying on Memory
Paper lists, shift notes, and employee memory leave room for restricted guests to return. Guest Ban compares each scanned identity with your property and network Do Not Rent records and displays the alert before a key is issued.
Stop Retyping Guest Details
When the lobby is busy, every manually typed field adds time and another chance for an error. Guest Ban reads supported information from the ID, lets staff confirm it, and fills IHG HotelKey with one click.
Capture the Evidence at Arrival
When a stay is disputed weeks later, a IHG HotelKey reservation alone may not contain every record your team wants to review. Guest Ban keeps the scanned ID, captured details, scan timestamp, and related incident documentation together.
Keep Managers Informed
The Guest Ban web portal gives authorized owners and managers access to guest records, Do Not Rent activity, users, alerts, and property information without opening IHG HotelKey at the desk.
More Than PMS Integration
Guest Ban adds identity based alerts and optional screening tools to your front desk process. Alerts support staff decisions and should always be used with your written policies and human review.
IHG HotelKey Hotel Pricing
Every plan helps your team scan IDs and fill IHG HotelKey. Choose the level of alerts, visibility, and record retention that fits your operation.
$360 per year
$550 per year
Custom pricing
Every plan includes IHG HotelKey setup assistance, remote installation, training, support, and a 30 day money back guarantee. Scanner hardware is sold separately unless included with a qualifying three year plan.
Common Questions
Make the Next Check In Stronger
Give every shift a faster way to capture guest details and a more consistent way to review risk before handing over the key.
Remote installation, IHG HotelKey setup assistance, training, and ongoing support are included.
Guest Ban is an independent product. IHG HotelKey is referenced for compatibility purposes.
Our success in creating business solutions is due in large part
to our talented and highly committed team.
Schedule a Callback or Online Demo
ID Scanning & DNR solutions for Hotels
Guest Ban
Address:
630 Valley Mall PKWY PMB 608, East Wenatchee, WA 98802
Phone:
(425) 484-0915
Email:
support@guestban.com
