Sticky What is a Chargeback Rate and Why Your Hotel Should Care About It Chargebacks are a hidden threat in the hospitality industry, costing hotels thousands of dollars annually. When guests dispute charges with their banks, hotels not only lose revenue…
Why HotelTechConsultant.com Selected Guest Ban as a Preferred Partner: Enhancing Safety and Security at Hotels By: Chris May, Owner, HotelTechConsultant.com Ensuring guest safety and streamlining operations are critical priorities. At HotelTechConsultant.com, we strive to connect hotels with innovative solutions…
Mobile-First Strategies in 2025 Delivering Seamless Solutions for Today’s Traveler The dominance of smartphones in everyday life has made mobile-first strategies essential for hotels aiming to meet the expectations of modern travelers. With most travelers using their smartphones for everything…
AI and Automation in Hospitality Setting a New Standard Artificial intelligence (AI) and automation are revolutionizing the hospitality industry, redefining operations, enhancing efficiency, and elevating guest satisfaction. These technologies streamline repetitive tasks, provide instant support, and enable hotels to deliver…
Remote Work and ‘Bleisure’ Travel in Hotels The Perfect Balance of Work and Wonder The rise of remote work and the merging of business and leisure travel—often referred to as bleisure travel—are reshaping the hospitality industry. As professionals gain the…
Experiential Travel in Hotels Unforgettable Journeys Beyond the Ordinary Experiential travel has become a defining trend in the hospitality industry, shifting the focus from traditional sightseeing to unique, immersive experiences that allow guests to engage deeply with their destinations. Today’s…
Contactless and Digital Check-Ins in Hotels Enhancing Safety and Efficiency The adoption of contactless and digital check-ins has revolutionized the hospitality industry, offering guests a seamless, efficient, and safe way to access their accommodations. These innovations, driven by advancements in…
Hyper-Personalization in Hotels Tailoring Every Moment Hyper-personalization is rapidly transforming the hospitality industry, leveraging advanced technologies to deliver tailored experiences that meet the unique preferences and expectations of every guest. By harnessing data analytics, artificial intelligence (AI), and machine learning,…
Sustainability and Eco-Friendly Practices Building a Greener Tomorrow In 2025, sustainability is no longer optional for the hospitality industry—it’s a core expectation from travelers and a key differentiator for hotels. Eco-conscious guests are increasingly seeking accommodations that align with their…
Sticky Booking.com Scam by Russian Cybercriminals Puts US Hotels at Risk In a worrying development, scammers are now targeting the hospitality industry with a sophisticated phishing scam designed to steal sensitive information and potentially compromise hotel operations. The attack masquerades as…
Tripadvisor in Reverse
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