Guest Ban
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About Guest Ban

Built by Hoteliers, for Hoteliers.

After 30+ years in the hospitality industry, we saw a major problem: hotels had no real way to track problem guests. Other ID scanning solutions weren’t built for hospitality, and when incidents happened—chargebacks, damages, crime, even human trafficking—hoteliers were left without a solution.

Guest Ban was created to fix that.

We built a smarter ID scanning system designed specifically for hotels, giving properties the power to:
✔ Speed up check-ins with instant, error-free ID scanning.
✔ Capture & store guest ID images for easy retrieval and fraud prevention.
✔ Get real-time alerts on flagged guests before problems arise.
✔ Connect multiple properties to share critical guest information seamlessly.
✔ Integrate with any PMS for a fully streamlined experience.

And the industry has taken notice. Guest Ban was recognized as the Best Hospitality ID Scanning Solutions Provider by LUXlife Magazine in 2024 and awarded Best Hospitality ID Scanning Software Company by New World Report. Previously, we were named a Top 3 Hospitality Solutions Provider by the Ohio Hotel & Lodging Association in 2022 and a Top 10 Smart Hospitality Solutions Provider by Travel & Hospitality Tech Outlook in 2023.

Join the growing number of hotels using Guest Ban to protect their business, staff, and guests. 

Mitul Poshia CEO - Guest Ban

Trusted by Leading
Hotels.

Our success in creating business solutions is due in large part
to our talented and highly committed team.

I can't imagine running our hotel without Guest Ban. The ID scanning feature has been invaluable, and the system's integration with our property management software has made operations much smoother. We highly recommend Guest Ban to any hotel looking to improve their security protocols.

Lisa

Hotel GM

All our properties now have guest ban installed. Not only have we decreased check in time we increased productivity. The internal watchlist means all my properties are protected from the same repeated offenders. Its truly has protected us from further harm.

Ronak

Owner

We love Guest Ban! The system has been easy to integrate into our existing operations, and the support team has been fantastic. We feel much more confident in our security measures and are grateful for the peace of mind that Guest Ban provides.

Jessica

Hotel GM

Guest Ban has made our check-in process much more efficient. The system scans IDs quickly and accurately, and we have not experienced any technical issues since implementing the solution. We highly recommend Guest Ban to any hotel looking to streamline their operations.

Dhruv

Owner

We installed Guest Ban scanners after an uptick in guest issues. After an investigation we found banned guest would come back to the property simply by changing their name. Guest Ban has saved our property from lots of damage and lost reputation.

Timothy

Hotel GM

Guest Ban has been a game-changer for our hotel. We have had several instances where the system has detected individuals on the watchlist and prevented them from entering our hotel. The added security has been a huge relief for our staff and guests

David

Hotel GM

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