-I AM NOT GOING TO GO AWAY-
Updated December 27, 2024:
*incident occured November 24, 2023*
It’s been almost 16 months since the incident, and still; no resolution from these hoteliers or management and the hotel owners not only refuse to give me their insurance provider information,
but appear to be conspiring to conceal facts of the incident.
This is a franchised hotel. Though it carries the brand Tru By Hilton name, it is not owned or operated by Tru or Hilton. However, they are still bound by the Franchise Disclosure Document, and are in breach of their contract for not maintaining brand standards
I saw a review recently from a recent guest.
There was more that one spider in their bed, and don’t ya just know it, the GM refuses to call this person back. Shocking, right(?)
This is a clear pattern of behavior, and although many guests have neutral experiences, there are those that have not and they are egregiously ignored and denied their guest right to resolution,
To summarize and recap: I was profiled.
Discriminated against.
The GM, Michael Fear and several employees subordinate to him, conspired to intimidate me. Assaulted me. Intentionally provided law enforcement with false information. Are concealing
material facts, and refuse to resolve the matter, and refuse to provide the contact information to the CGL insurance provider.
Side note, did you know that businesses are not required to give you their liability insurance provider information?
I mean, if you get into a car accident…what does each and every one of us need to provide….INSURANCE! So what makes businesses above this(?) Perhaps citizens will join forces and petition the courts to change this practice.
I can not emphasize enough, STAY AWAY FROM TRU BY HILTON-EUGENE, ANY HOTEL OWNED BY KOMAL & ALPESH PATEL, ALKO Hotels, ALKO 500 LLC, ALKO 501 LLC.
This includes the Cottonwood and
the Fairfield hotel adjacent to Tru By Hilton-Eugene and their newly purchased Tru By Hilton Aloha Beaverton.
I am so sickened by the incident having taken place at all. Business owners/management being allowed to not only commit crimes against patrons,
but continue on as if guests/patrons don’t matter and the incident never took place.
I don’t know if anyone else has had this kind of rock bottom bad experience at Tru By Hilton-Eugene, but they have crossed a determined, articulate, intelligent and tenacious person with the endurance to be a huge thorn in their sides.
Please, heed the warning; AVOID LIKE THE PLAGUE!