Privacy Policy

ntroduction

Welcome to GuestBan.com (referred to as “we,” “our,” or “the website”). We are an issue registry for hotels, where guests can list hotels and post reviews of their experiences. As a legal attorney specializing in privacy policy creation, I, Guest Ban, have crafted this Privacy Policy to inform you about the types of data we collect, how we use and share it, and your rights regarding your data. By accessing and using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect the following personal information from users:

• Name
• Email address
• User-generated content, such as reviews and issues reported

Communication with Hotels

Hotels have the option to contact us to mitigate issues raised in the reviews. If both parties agree that the issue has been resolved, we may remove the corresponding post upon mutual consent.

How We Use Your Information

We use the collected data to:

• Provide access to the issue registry and review posting features of the website.
• Communicate with users regarding their submitted issues and reviews.
• Enhance and improve the functionality and user experience of the website.
• Process payments for premium services (if applicable).

Sharing Your Information

We understand the importance of your privacy and do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. However, we may share your information under the following circumstances:

• With third-party service providers: We use third-party payment processors to handle transactions securely. These processors have their privacy policies governing the use of your information.
• With legal authorities: We may disclose your information in response to a lawful request from law enforcement or government authorities.

Children’s Online Privacy Protection Act (COPPA)

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are under the age of 13, please do not use or provide any personal information on this website. If you believe we may have collected information from a child under 13, please contact us immediately at report@guestban.com, and we will promptly remove the information.

Security

We take the security of your information seriously and employ reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a user of GuestBan.com, you have the following rights:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You can request to correct or update any inaccurate or incomplete personal information we have about you.
• Erasure: You have the right to request the deletion of your personal information from our records, subject to legal and legitimate retention requirements.
• Objection: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights or if you have any questions about this Privacy Policy, please contact us at report@guestban.com.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our data practices or legal obligations. We will notify users of any material changes by posting the updated policy on the website with the “Last Updated” date at the top. We encourage users to review this Privacy Policy periodically for any updates.

Consent

By using GuestBan.com, you consent to the terms of this Privacy Policy and agree to be bound by it.