Was staying here for a few months when out of no where, me and a few other people were banned. Not only from the extended stay in alviso, ca., but they said every extended stay. Even if I went to another state I wouldn’t be able to rent there. When calling to resolve any issues and ask for the specific reason for their decision, they only said it was “corporates decision”. Then asking “well what was it specifically that they were deciding about?” But was not provided with any explanation for being put on this list.

Besides that, the building seems to be falling apart. Looking upwards while in the lobby, can see the ceiling wet which indicates a leak.

And during the evening, they had an older man working there that was always rude and I did not like how he would take my id and my bank card and would make a copy of both the front and the back without any consent. When I told him I did not feel comfortable with them having a photo copy of both sides of my id and bank card, he pretended to not understand english